Statistic Export Don't Work Since Days...


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Profile Sutaru Tsureku

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Joined: 10 Jan 18
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Credit: 3,799,201
RAC: 1
Message 5650 - Posted: 17 Jan 2018, 11:56:16 UTC
Hello

I'm a new member at this project.

The first result got Credits at '11 Jan 2018, 5:45:05 UTC'.

It looks like since then (over 6 days ago) the statistic export don't work...

At my account page here Asteroids isn't shown at the participating projects list.
At all my other BOINC projects, Asteroids isn't shown at the participating projects list.
Also on the BOINCStats picture Asteroids isn't shown. (see signature)

What's the problem?

Normally the statistic export work every 24 hours?

Thanks
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ariandy

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Message 5651 - Posted: 17 Jan 2018, 21:56:13 UTC - in response to Message 5650.  
I have a similar problem: asteroids@home is listed among the projects I am contributing to, BUT credits are not updated since several days, so my RAC on this project keeps going down even if I am actively working on the project.
Actually the problem is only with boincstats. In my BOINC manager and on the project home page, credits and RAC are updated regularly...
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Thyme Lawn

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Message 5654 - Posted: 18 Jan 2018, 11:06:04 UTC - in response to Message 5650.  
http://asteroidsathome.net/boinc/stats/ shows that the export files were last generated at 08:36 on 2018-01-10.
"The ultimate test of a moral society is the kind of world that it leaves to its children." - Dietrich Bonhoeffer
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crashtech

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Message 5655 - Posted: 18 Jan 2018, 14:33:56 UTC
I don't know if anyone from the project is monitoring these messages, but I am concerned about the stats outage as well, mostly because I am on a team and they depend on me to generate points for the various projects in which we participate. Asteroids is a project that I like to participate in, but I'll have to cut way back soon if stats appear to be broken indefinitely with no news about the problem or its resolution.
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Profile Sutaru Tsureku

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Message 5657 - Posted: 19 Jan 2018, 8:20:26 UTC
It looks like Kyong is:
Project administrator
Project developer
Project tester
Project scientist


I sent him a private message and mentioned this thread.

(Maybe he get a notification if he got a new private message.)

:-)
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Profile Kyong
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Message 5660 - Posted: 19 Jan 2018, 17:46:44 UTC
Hi, statistics export was disabled due to space that was needed to free up. I just reenabled all so tommorow the statistics should export.
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ariandy

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Message 5661 - Posted: 19 Jan 2018, 18:24:26 UTC - in response to Message 5660.  
Thank you Kyong, we were waiting for this since almost 10 days...
I've just checked that stats have been updated about 30 minutes ago! :)
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Dark Angel

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Message 5794 - Posted: 23 Apr 2018, 21:31:40 UTC
Hi Kyong, the same problem appears to be happening again.
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[H]auntjemima

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Message 5795 - Posted: 24 Apr 2018, 1:54:51 UTC
Same issue here.
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Profile Nflight
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Message 6028 - Posted: 27 Oct 2018, 19:46:01 UTC
Exporting Stats is now offline as per details here since Oct 24th when the Db Purge server was knocked out: http://asteroidsathome.net/boinc/stats/
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Profile Nflight
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Message 6029 - Posted: 27 Oct 2018, 22:58:22 UTC
Thank you for the quick fix :)
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bloodrain

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Message 6030 - Posted: 28 Oct 2018, 10:24:42 UTC - in response to Message 6029.  
same here
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Hal Bregg
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Message 6131 - Posted: 5 Jan 2019, 22:04:31 UTC

Last modified: 5 Jan 2019, 22:13:25 UTC
Hello,

I would like to report that issues with exporting stats are back again?

Can we have this resolved ASAP, please?

Thanks in advance.
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Christopher Graesser

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Message 6134 - Posted: 6 Jan 2019, 19:37:13 UTC
Same here. :(
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Hal Bregg
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Message 6137 - Posted: 8 Jan 2019, 11:51:44 UTC - in response to Message 6134.  
Any updates on this issue?
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Profile darkstarz1

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Message 6139 - Posted: 10 Jan 2019, 14:54:13 UTC
Same problem, still no stats export to boincstats since 30-12-2018; assuming this is something to do with new server issues? Disappointed no response still from admin...
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Hal Bregg
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Message 6140 - Posted: 10 Jan 2019, 15:59:06 UTC - in response to Message 6139.  
Seems like Kyong is very busy man. Scientist, admin, project tester and developer all in one can be exhausting. I would appreciate simple message on forum acknowledging the issue, though.
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Profile ritterm
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Message 6145 - Posted: 10 Jan 2019, 21:36:11 UTC
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Hal Bregg
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Message 6147 - Posted: 11 Jan 2019, 9:07:01 UTC - in response to Message 6145.  
There were no WU for a while. But also stats were not updated for while as well until yesterday.
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EvelynChen

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Message 6205 - Posted: 9 Mar 2019, 19:57:53 UTC
I would like to report that issues with exporting stats are back again.
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Message boards : Problems and bug reports : Statistic Export Don't Work Since Days...