Problems uploading work units - database issues?
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Problems uploading work units - database issues?
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networkman
Send message Joined: 18 Jul 13 Posts: 23 Credit: 17,458,800 RAC: 0 |
I noticed this morning (currently 2:54pm EST here) that there were problems uploading results. I checked the project and got the message: "Unable to connect to database - please try again later" It had apparently cleared up 10:30am EST when I checked again. However, I'm now seeing deferrals again on the upload of completed work units. Anyone else care to confirm? Other members of my DC team are also seeing this. |
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Send message Joined: 28 Apr 13 Posts: 87 Credit: 26,792,471 RAC: 1 |
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Henk Haneveld
Send message Joined: 30 May 14 Posts: 2 Credit: 415,037 RAC: 192 |
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mikey
 Send message Joined: 1 Jan 14 Posts: 304 Credit: 32,743,585 RAC: 17 |
I also have the database problems for the last several days. According to the Server Status page, available thru a link on the main page, the "purge" function is not working, that could easily lead to 'diskspace problems'. |
[AF>Amis des Lapins]CeDriCXD
 Send message Joined: 8 Jul 14 Posts: 10 Credit: 2,216,640 RAC: 0 |
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[AF>Amis des Lapins]CeDriCXD
Send message Joined: 8 Jul 14 Posts: 10 Credit: 2,216,640 RAC: 0 |
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[AF>Amis des Lapins]CeDriCXD
Send message Joined: 8 Jul 14 Posts: 10 Credit: 2,216,640 RAC: 0 |
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[AF>Amis des Lapins]CeDriCXD
Send message Joined: 8 Jul 14 Posts: 10 Credit: 2,216,640 RAC: 0 |
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[AF>Amis des Lapins]CeDriCXD
Send message Joined: 8 Jul 14 Posts: 10 Credit: 2,216,640 RAC: 0 |
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[AF>Amis des Lapins]CeDriCXD
Send message Joined: 8 Jul 14 Posts: 10 Credit: 2,216,640 RAC: 0 |
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Mike
Send message Joined: 6 Mar 14 Posts: 58 Credit: 5,931,360 RAC: 0 |
Yes, and now the "feeder" function isn't working either. I've noticed some periodic problems these past few days, and in the past 24 hours none of my completed jobs are uploading. I assume the feeder function failure means we can't get new jobs?? Please fix ... Thanks ...
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Mike
Send message Joined: 6 Mar 14 Posts: 58 Credit: 5,931,360 RAC: 0 |
Yes, and now the "feeder" function isn't working either. I've noticed some periodic problems these past few days, and in the past 24 hours none of my completed jobs are uploading. I assume the feeder function failure means we can't get new jobs?? Please fix ... Thanks ...
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networkman
Send message Joined: 18 Jul 13 Posts: 23 Credit: 17,458,800 RAC: 0 |
What irks me the most is the lack of communication in even just acknowledging that there is indeed a problem. I work in the IT field myself as a network technician, and while people would like an immediate tech fix, they know it's not always possible to do. So I acknowledge the problem exists and reply that we are gathering information about it and preparing a solution. I may not be able to provide a concrete time for the solution but the acknowledgement of the problem often goes a long ways toward resolution and easing frustration as well as stifling potential conflict. |
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Send message Joined: 28 Apr 13 Posts: 87 Credit: 26,792,471 RAC: 1 |
What irks me the most is the lack of communication in even just acknowledging that there is indeed a problem. I agree totally what you say, it leaves a feeling of 'not being recognized' as volunteer. Not a single word from a project admin. The project itself is intresting and necessary, but the management is one of the poorest in the DC world. Alexander |
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Eric_Kaiser
Send message Joined: 15 May 13 Posts: 5 Credit: 1,203,840 RAC: 0 |
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Kyong
 Send message Joined: 9 Jun 12 Posts: 584 Credit: 52,667,664 RAC: 0 |
I am sorry, I have some personal problems now so it takes me a while than I am able to watch this. The problem is with some new attached computers that are trying to communicate with BOINC server every 1 seconds. I don't want to ban these computers so I have to figure out how to limit their communications. It is done from more IPs and I didn't find in a BOINC server documentation anything helpful for it. |
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Eric_Kaiser
Send message Joined: 15 May 13 Posts: 5 Credit: 1,203,840 RAC: 0 |
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networkman
Send message Joined: 18 Jul 13 Posts: 23 Credit: 17,458,800 RAC: 0 |
Kyong, thank you for responding and addressing the problem. Are you the only admin for the entire project? I see you have lots of titles for yourself so perhaps you are. Maybe you could find a couple others who could assist you? There certainly seems to be some talent in these forums for rooting out the causes of issues - perhaps one or two of those folks would be willing to assist further? |
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Send message Joined: 6 Jan 13 Posts: 1 Credit: 11,526,960 RAC: 0 |
I don't want to ban these computers so I have to figure out how to limit their communications. It is done from more IPs and I didn't find in a BOINC server documentation anything helpful for it. Other projects "Defer" communication with the server for up to five minutes after asking for WUs. Can the same be set for "Reporting" also? |
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Problems uploading work units - database issues?